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Project Manager at Kirby Risk, Peoria, IL

Basic Function:        Manage construction projects from quotation to final billing for contractor
                                  customers to ensure project accuracy and customer satisfaction.  

 

Essential Job Functions (include but are not limited to):

  • Manages and maintains all projects through the virtual job folders on the ‘SPS’ sight for project tracking, billing, delivery dates or special requirements.
  • Researches and provides price quotes for customers to use in bid preparation.
  • Provides customers with submittals, shipping requirements and manufacturer information.
  • Manages all available resources such as vendor catalogs, web research and vendor communication to solve project discrepancies.
  • Develops and maintains constructive relationships with all Kirby Risk departments, business units and vendor partners to ensure project requirements are satisfied.
  • Cross-sells, up-sells, and assists customers in sourcing additional products when appropriate. 
  • Demonstrates professionalism when representing the company in all communications with internal and external customers.
  • Builds and maintains relationships with customer key buying influences, while providing information about order status and receiving customer feedback for Kirby Risk management. 
  • Maintains communication with Account Managers for bids, open orders, and customer contacts.
  • Supports corporate marketing initiatives through counter days, customer appreciation days, lunch and learns, employee training, and effective product launches in alignment with all Kirby Risk programs.
  • Provides back-up for other areas as assigned.
  • Monitors and manages individual job queues, open order reports, and return goods queue.
  • Works within the policies and procedures of the company.
  • Sustains housekeeping standards in accordance with Branch appearance guidelines.
  • Maintains Branch to internal safety standards and OSHA compliance.
  • In Addition to the Essential Functions and responsibilities listed above, all positions are also responsible for: 
    • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures.
    • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance.

 

Education/Skills/Experience Required:

  • College level coursework and/or equivalent  4 + years relevant  work experience
  • 3+ years electrical products sales experience; thorough knowledge of electrical products and their applications
  • Knowledge of construction basics; accurately read product catalogs’, price sheets, blueprints and specifications.
  • Strong written & verbal communication, interpersonal and customer contact skills
  • Demonstrates computer skills and aptitude; Microsoft Office preferred
  • Strong telephone etiquette, attention to detail, organizational skills and ability to handle multiple tasks/priorities
  • Effectively set priorities and meet deadlines
  • Ability to perform and retain various skill related tasks, training and operations

 

 
Physical Requirements:  
  • Ability to push pull carry up to 50 lbs.
  • Talk or hear, both in person and by telephone;
  • Employees are frequently required to sit for extended periods of time.
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • This position will be working in an office environment, utilizing typical office equipment. 
  • Occasional travel required

 

Training to be completed within 6 Months:  

  • Company Business System Software
  • Internal Safety Training Standards
  • Diversity Training
  • Passport Training
  • SIMAN Training
  • Forklift Training *

 

 

Certificates/Licenses:

  • Valid Driver’s License
  • Forklift Certification * 

 

Equipment:

Computer

Fax/scanner/copier/printer

Forklift *

Telephone/Cell

All equipment related to area

 

 

 

Critical Competencies/Performance Standards:

Number of Open orders ($)

Orders per month

Return goods ($)

GM & GM% objectives defined by management

Answers phone within 3 rings

% of operations training completed

Customer focus

Line items per month

Adaptability / Flexibility

Job knowledge

Integrity / Ethics

Dependability

Project Management

Teamwork

Initiative

Work Environment/Safety

Productivity

Personal Organization

Sense of Urgency

Quality

Listening skills

Communication

Sales Team Support

Sales skills

Internet Savvy

Computer skills

Works Independently

 

 

 

* As required by branch